FAQ

"Deep Dive" by Mark & Isla

Want to know more about how our system works? Just tune into the Mark & Isla Podcast!

What is print-on-demand?

Print-on-demand is a production method where products are made only after an order is placed. Nothing is printed or produced in advance, which helps reduce overproduction and waste.

How does POD benefit the environment?

Since products are only created when needed, this system avoids mass production, overstock, and unsold inventory—making it a more sustainable choice.

Why does Frammy Land use print-on-demand?

Frammy Land chose POD to align with our sustainability values and to offer fair prices. It allows us to create with care, avoid excess waste, and deliver unique products made just for you.

Is the quality the same as regular retail?

Absolutely. Our items are made with quality materials and printing techniques. Each piece is carefully produced, just like traditional retail—only more conscious.

Can the products be customized?

Yes, we offer customization options! You can choose a design you love and we can apply it to a product of your choice. Or, if there’s a specific product you want with a design you prefer, we can research it for you. If we can source the product, we’ll create and design it exactly the way you want.Please get contact with us lovers@frammy.land

Where are the products manufactured?

Our products are manufactured in various partner facilities depending on the item and delivery region. Most of our production is handled by trusted partners in China and USA.

How long does production take?

Production time typically takes 2–5 business days, depending on the product and demand. Once production is complete, the item is shipped directly to you.

How long will shipping take after production?

Shipping times vary by location, but you’ll receive a tracking number as soon as your order is on the way. Please check our shipping policy

Estimated shipping times are usually:

Standard (8-15 business days)

Fast (5-10 business days)

Can I return or exchange POD products?

Because each item is made just for you, returns for size or change-of-mind are limited. However, if your item is damaged or incorrect, we’ll happily resolve the issue. Just reach out to us! Please check our refund policy

Are all Frammy Land products made with POD?

Most of our items follow the POD model, except drawstring bags and raincoat ponchos. These items are manufacturing limited.